The Requirements

We're looking for a product manager with:

• 3+ years of product management experience at B2B company in a cloud-based environment
• Understanding of web technologies, ideally having been a web developer at some point
• Understanding of the marketing technology industry, specifically the enterprise CMS (content management) space
• The ability to take personal ownership for producing positive results
• Strong interpersonal, communication and presentation skills
• Experience in presenting complex ideas to clients and colleagues in compelling and actionable ways
• Very good level of English
• The ability to thrive in a fast-paced work environment that requires independent self-direction, excellent time management, strong attention to detail and an aptitude for team collaboration and open communication
• A team player approach with experience working in an Agile software development process

While the role may require travel, we don't expect that you will travel more than about 10% of the time.

Graphic: Acoustic's solutions are purpose-built and AI-enabled to help marketers create engaging, personalized customer experiences. This icon represents our personalization solutions.

The Role

You will join a team of product managers driven by a vision to transcend the ordinary and build marketing and analytics software that enables marketers to do their best work. Your responsibilities will include:

• Owning features, functionality, and roadmap related to the developer experience for our CMS product, Acoustic Content
• Pitching, prioritizing, and communicating new features, functionality, and customer value to the leadership team
• Presenting to executive leadership, customers, and business partners
• Partnering with Development and Design to build software that enables marketers to do their best work
• Partnering with customer-facing teams, such as Support, Marketing, Sales, Services, and Solutions Engineering to ensure business value is understood and being communicated
• Driving the creation of samples and other collateral to facilitate customer adoption

More Good Reasons

Great time to join
Officially launched in July 2019, Acoustic emerged from IBM's marketing and commerce software offerings, and is backed by private equity firm Centerbridge Partners. On day one we had 1100 employees and 3500+ clients globally, and we've been ranked an industry leader by analysts more than 10 times in the past year. At the same time, we're taking a blank-page approach to the new organization. Fresh thinking is encouraged and new ideas are welcomed.

Commitment to the leading edge
We are investing millions of dollars over the next few months to ensure we have the most modern platform on the market. This includes revamping products to feature future-looking technologies, including built-in AI. You'll play a key role in these efforts. In addition, we're committed to staying ahead of the technology curve, in order to ensure our open technology platform maintains its competitive edge.

The AI advantage
Acoustic always has been a pioneer and innovator in the AI marketing space. Our products leverage Watson, IBM's AI platform -- the one that beat two Jeopardy! champions. Rather than simply layering AI on top of our products, we are integrating it seamlessly into the products.

Proven leaders
Acoustic is led by a team of former IBM executives with deep experience in this industry. Additionally, the development program in Poland will be headed up by Mateusz Urban, a subject matter expert. Mr. Urban previously was Director, Oracle Marketing Cloud Campaign Service, EMEA Consulting; Director, Oracle Maxymiser, Online Optimization Global Campaign Services - Oracle Marketing Cloud; and spent 13 years with Procter & Gamble. He's easy to get along with and places a high value on collaboration.

Market-changing products
You and your teams will support a portfolio of highly successful products; you may know them by their former names:

• Acoustic Marketing Cloud
  • Acoustic Campaign (formerly Campaign Automation).
  • Acoustic Experience Analytics (formerly Tealeaf).
  • Acoustic Content (formerly Content Hub).
  • Acoustic Personalization (formerly Real-Time Personalization).
  • Acoustic Journey Analytics.
  • Acoustic Digital Analytics.
  • Acoustic Exchange (formerly Universal Behavior Exchange).
• Acoustic Lifecycle Pricing (formerly DemandTec).
• Acoustic Lifecycle Promotion (formerly DemandTec).
• Acoustic Payments (formerly Payments Gateway).

Keys to Success

To excel in this role you will embrace Acoustic's game-changing, entrepreneurial spirit. This includes being innovative, but also being flexible and adaptable. The new company will continue to evolve, so you'll need to be comfortable in ambiguous and/or stressful situations. Collaboration is important, and you'll need to be able to cooperate effectively with matrixed teams, including members in different locations around the world. You should have a strong sense of ownership, including self-motivation, but you also should know when to ask for guidance.

In addition, in order to be an outstanding Support Manager, you will:

• Bring the motivation to deliver high-quality work while also meeting deadlines.
• Handle multiple tasks and changing priorities effectively.
• Achieve goals independently and also contribute as a team player.
• Keep up-to-date on technology trends, developments and best practices.
• Keep a constant eye out for ways to improve processes.
• Pay attention to details while also grasping the bigger picture.

Graphic: Acoustic's Digital Marketing solution, represented by this icon, enables personalized customer experiences and content across channels.